Privacy Policy

Last updated: 23 December 2025
Effective date: 23 December 2025

This Privacy Policy describes the policies of STEP UP SOCIETY, with its registered office in Cluj-Napoca, Bd. Constantin Brâncuși no. 171, Staircase V, Apartment 71, Cluj County, Romania, email: societystepup@gmail.com, regarding the collection, use and disclosure of personal data when you use our website (https://stepupsociety.ro/), referred to as the “Service”.

By accessing or using our Service, you agree to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will publish the revised version together with the updated effective date. The revised policy will become effective within 180 days from the date of publication. Continued access to or use of the Service after this period constitutes acceptance of the revised Privacy Policy. We therefore recommend reviewing this page periodically.


Information We Collect

We collect and process the following personal information when you use our Service:

  • Name
  • Email address
  • Phone number

How We Collect Information

We collect and process information in the following situations:

  1. When you create a new account on the website: No
  2. When you interact with the website: cookies such as Google Analytics, Facebook Pixel and other cookies in accordance with our Cookie Policy
  3. Based on consent (e.g. newsletter subscription): No
  4. When you contact us directly or via contact forms
  5. When you make a payment: No. We do not store card details on our servers. Payments are processed securely through third-party payment processors (e.g. PayPal, Stripe, MobilPay, PayU).

How We Use Your Information

We use the collected information for the following purposes:

  • Customer support and communication

If we intend to use your information for any other purpose, we will request your consent in advance and will use the information only after receiving such consent and only for the stated purpose, unless otherwise required by law.


Sharing of Information

We do not share your personal data with third parties without your consent, except in limited circumstances such as:

  • Marketing and analytics providers (e.g. Google Analytics)

We require such third parties to use personal data only for the purpose for which it was transferred and not to retain it longer than necessary.

We may also disclose your information in order to:

  1. Comply with legal obligations or enforce legal rights;
  2. Demonstrate your consent to this Privacy Policy;
  3. Respond to claims relating to violations of third-party rights.

If our Service or organisation is merged with or acquired by another entity, your information may be transferred to the new owner as part of the business assets.


Data Retention

We retain your personal data for a maximum of 24 months, or as long as necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy.

Certain information may be retained for longer periods where required by law (e.g. accounting obligations) or for legitimate purposes such as legal compliance and fraud prevention.

Anonymous and aggregated data that cannot identify you directly or indirectly may be retained indefinitely.


Your Rights

Depending on applicable legislation, you have the right to:

  • Access, correct or delete your personal data;
  • Obtain a copy of your personal data;
  • Object to or restrict certain processing activities;
  • Lodge a complaint with the competent supervisory authority.

To exercise these rights, please contact:
Groza Iulia Marina
Bd. Constantin Brâncuși no. 171, Staircase V, Apartment 71
Email: societystepup@gmail.com

We will respond in accordance with applicable law, within 30 days.

You may opt out of marketing communications or personalised advertising at any time by adjusting your settings or contacting us directly by email.

Please note that certain data is necessary for the functioning of the Service. Withdrawing consent may affect the availability of certain features.


Cookies and Tracking Technologies

For more information about the cookies and technologies we use, please refer to our Cookie Policy.


Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to prevent loss, misuse, alteration or unauthorised access. However, due to inherent risks, we cannot guarantee absolute security.


External Links

Our Service may contain links to external websites that are not operated by us. This Privacy Policy does not apply to those websites. We encourage you to review their privacy policies before providing any personal data. We are not responsible for the content or privacy practices of third-party websites.


Contact / Data Protection Contact

If you have any questions or concerns regarding the processing of your personal data, please contact us

Attention: Data Protection Contact

Groza Iulia Marina
Bd. Constantin Brâncuși nr. 171, Sc. V, Ap. 71
Email: societystepup@gmail.com

Your request will be handled in accordance with applicable legal requirements.